Home /

Frequently Asked Questions

Check most frequently asked questions here. If you still need help then please contact us using our contact form or via email at info@thebeautyberry.company

General

The Beauty Berry Company uses the generally unheard of Sea Buckthorn berry in all of its products, solely for its beautifying abilities. This "beauty berry" is not popular in Europe as it grows primarily high in the Himalayan Mountains where it is called “Holy Fruit’ among the locals because of its many capabilities, includng enhancing beauty.

Sea buckthorn has multiple uses due to its unique profile of over 60 antioxidants and at least 20 minerals, whilst also containing carotenoids, xanthophylls, phenolics, and flavanoids, too. Its an absolute power house of nutrients!

Our purpose is ultimately help you to feel more confident in your own healthy, radiant and beautiful skin. We aim to help you to achieve this with our formulations which include specially selected ingredients at the relevant levels to help you to achieve targeted and visible results. 

One definiton of Aesthetics is "a set of principles concerned with the nature and appreciation of beauty".

Some of the main facial aestheics problems include.

  • Acne.
  • Dehydrated skin.
  • Skin damage from pollution and light (fine lines).
  • Bone density loss (hollowing of eyes/dark circles, loss of definition in jawline &cheeks, receeding chin).
  • Collagen instability (sagging skin & wrinkles).

The Beauty Berry Company's Facial Aesthetics Food aims to help with support and protection against these problems.  

Facial Aesthetic Food questions

Yes, Facial Aesthetics Food is a supplement that is designed for everyday use. In fact you’ll see faster and more effective results by including it into your daily routine.

Consuming Facial Aesthetics Food daily can help you to support your skin and facial bone.

To achieve optimal results two capsules should be taken per day, preferably in the morning with your first meal. We like to take Facial Aesthetics Food with our regular multivitamin for a high-strength beauty boost. Each bottle contains 60 capsules (1 month's supply).
 

There are no side effects related to stopping your Facial Aesthetics Food regime. However, your body may not have best requirements to support healthy skin and facial bone.

Yes, Facial Aesthetics Food is suitable for both vegetarians and vegans.  

You should consult your GP before starting any supplement regime and discuss the changes to your diet with them to ensure they are safe alongside any medication that you may be on. 

Please consult with your doctor or midwife before taking Facial Aesthetics Food if you are pregnant or breastfeeding. 

We accept credit or debit card payments, including Visa, Mastercard and Maestro. We also accept PayPal, Apple Pay and Google Pay. 

To pay by credit or debit follow the steps. "more payment options" or "checkout", and enter your shipping details. Then select "continue shipping method" to pay with your credit or debit card. 

Yes, The Beauty Berry Company is a secure website. We use Shopify Payments: a secure, robust payment gateway. 

Shipping

We ship exclusively to the UK and Europe.

From when your items have been dispatched please allow:

  • UK standard (3-5 working days) 
  • UK first-class (1-3 working days) 
  • EU standard (7-14 working days)

Orders placed before 12pm will be posted on the same day.
Orders placed after 12pm will be posted the next working day.
Orders placed after 12pm on Friday will be posted the following Monday.
No orders will be posted on UK bank holidays, and will be delayed until the next working day.

Unfortunately, sometimes extreme weather and incidents can cause delays. Please see if there is an incident in your country. If your country states there will be a delay we are extremely sorry, but the extension in the expected delivery time frame is out of our control. 

UK mainland

If your order is over £25 you will receive FREE First Class shipping (1-3 business days)

If your order is under £25 there will be a small postage fee, charged inline with our postage charges:

UK Standard (3-5 Business days): £2

UK First Class (1-3 Business days): £3


EU shipping

EU Standard shipping (7-14 Business days): £5 for items less than £30, FREE for items more than £30 

We ship our items from our office/dispatch centre located in the UK. All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in UK need not worry about customs as we ship using domestic mail to these locations. Customers outside of the UK will be responsible for their own import customs, duty or taxes.

Returns

The Beauty Berry Company Guarantee: We are sure that you will love our Facial Aesthetics Food supplement, which is why we offer a 60-day, money back guarantee. If you decide it’s not the best supplement on the planet to help you achieve your skin and anti-ageing goals, remember you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle(s) and we’ll refund you to the last penny, no questions asked. If you have ordered multiple bottles you can also have a refund on all unused/unopened bottles.

Refund requests are only accepted after sufficient time has passed for a single customer to take Facial Aesthetics Food as directed (30 days). If after 30 days of use, you are unhappy and would like a refund please follow the steps in our refund policy which is found at the bottom of each page on our website.  You can also email us at returns@thebeautyberry.company for information.